The quote that went quiet
A salesperson sends a detailed quote and fully intends to follow up. Then the week happens.
Two weeks later, nobody is sure whether the client ever replied.
Before
- The quote is emailed as a PDF.
- Following up depends on someone remembering.
- Busy weeks mean check-ins slip, or never happen.
- Work is lost without anyone deciding to lose it.
After
- Sending the quote starts a short, polite follow-up sequence.
- Each check-in is written in the salesperson's own voice.
- The sequence stops the moment the client replies.
- The salesperson gets a nudge when a conversation needs a person.