Chairlift Take the lift

What we do.

Built around how you work.

We find the task slowing your team down and fix it with the simplest thing that works, inside the tools you already have. One problem, one tested fix, by our own team.

Inquiries

New inquiries, answered fast

The evening inquiry that waited until morning has usually gone elsewhere. Calls, web forms and emails get a prompt reply and reach the right person, any hour.

What we set up

  • An instant reply that sounds like your business, not a robot
  • Routing by service, location or whoever is on shift
  • A text back when a call is missed, where your phone system allows it
  • A short morning summary of what came in and what's still waiting

What your team notices

  • Fewer leads slipping through overnight
  • Nobody guessing whose turn it is to reply
  • Customers know what happens next
Quotes

Quotes, followed up

Quotes go out sooner and follow up politely on their own, so nothing goes quiet and nobody has to keep a list in their head.

What we set up

  • Sending a quote starts a short follow-up sequence
  • Check-ins written in each salesperson's own voice
  • Follow-ups stop the moment the client replies
  • A nudge to the right person when a reply needs a human

What your team notices

  • No quote is left to go cold
  • Salespeople spend their time talking, not chasing
  • A clear view of every open quote
Reviews

Reviews, on repeat

Customers are asked for a review at the right moment, with the right link, at every location, without anyone having to remember.

What we set up

  • A short thank-you after each job or visit
  • The correct review link for each location
  • One gentle reminder if it's still useful
  • Requests and responses tracked in one place

What your team notices

  • A steady flow of reviews instead of bursts
  • Every location asking, not just the keen ones
  • Front-line staff with one less thing to remember
Operations

Scheduling and admin

Confirmations, reminders and updates happen in the background, and client details are entered once instead of copied between systems.

What we set up

  • Booking confirmations and reminders that send themselves
  • Details entered once and passed to every system that needs them
  • Client notes and history kept in one shared place
  • Simple summaries for leadership, without anyone building a report

What your team notices

  • Fewer no-shows and fewer typos
  • Smooth handovers when someone is away or moves on
  • Leadership sees the full picture

Start with the smallest fix.

The question isn't whether you need new technology. It's where your team does the same thing over and over. We begin with the simplest answer and only go further if it's worth it.

01

Quick fixes

Reminders, forms, FAQ answers, scheduling and review requests.

02

Connected steps

Lead routing, quote follow-up, CRM updates, renewal reminders and internal alerts.

03

Drafting and research help

Email drafting, research, pulling data from documents and meeting summaries.

04

Connected systems

Your CRM, email, accounting and scheduling working together, with a person approving the key steps.

05

Company knowledge assistant

A private assistant built on your approved company information. The most advanced option, not the default.

Curious how a project runs from start to finish? See the three stops

Not sure where you'd start?

We'll tell you if there's a practical way to make it faster, whether or not we end up working together.

Take the lift